By accessing and browsing the AvenuesAI Limited website www.resavenue.com or Mobile Application(App)or by using and/or downloading any content or Installing any part of the Service whichever earlier, you agree to and accept the Terms and Conditions as set forth below.

ResAvenue® website www.resavenue.com is copyrighted and proprietary to AvenuesAI Limited. Access is limited to authorized users only. To become an authorized user, you must enter into Agreement with AvenuesAI Limited and obtain an identification code and password from AvenuesAI Limited for use solely by your entity and the employees, officers and directors of your entity and solely to access ResAvenue® website and ResAvenue® mars backend for purposes of compliance with your obligations set forth in the Agreement. Any distribution or use of your assigned identification code and password not expressly authorized herein is prohibited. All rights not expressly granted herein are reserved by AvenuesAI Limited. The Online Registration Form, Privacy Policy and the Terms and Conditions mentioned herein shall be collectively termed as an "Agreement/ Master Service Agreement". This Agreement is a legal document between the Merchant ResAvenue. ResAvenue and Merchant are hereinafter individually referred as "Party" and collectively referred to as "Parties".

This Terms and Conditions/ Agreement shall govern the terms of use of ResAvenue Payment Aggregator Services, ancillary services ("ResAvenue services") and collecting and transfer of amount collected through payments received through ResAvenue services. In the event that the Parties have agreed in writing that other terms and conditions shall apply, the latter terms and conditions shall apply only for the specific arrangements for which they have been agreed.

The Terms and Conditions/ Agreement shall be deemed to have been formed at ResAvenue's administrative office at Plaza Asiad, Level II, Station Road, Santacruz (West) Mumbai 400054. We reserve the right, at our sole discretion to modify the terms of this Terms and Conditions/ Agreement at any time without any prior written notice to you. Any modifications will be effective immediately upon the date of posting of the modified Terms and Conditions on our website and you hereby waive any right to receive additional notice of such changes or modifications. Your continued use of Services following the posting of changes will mean that you accept and agree to the modified terms and conditions; therefore it is your responsibility to review these Terms and Conditions, policies and guidelines as mentioned herein. If you do not agree to the amended/revised terms, you must stop using the Services. Any use of the Services in violation of these Terms and Conditions may result in among other things termination or suspension of your right to use the Services. When you use Services provided by us, you will be subject to rules, guidelines, policies, terms, and conditions applicable to such Services, as may be modified from time to time and they shall be deemed to be incorporated into this Terms and Conditions/ Agreement and shall be considered as part and parcel of this Terms and Conditions/ Agreement. You are solely responsible for understanding and complying with any and all laws, rules and regulations that may be applicable to you in connection with your use of the Services.

This Agreement/ Terms and Conditions is an electronic record in terms of Information Technology Act, 2000 and its subsequent amendments and any other applicable law.

This Agreement/ Terms and Conditions shall be binding on ResAvenue and Merchant/ You from the date of signing up ResAvenue. You must forward all the requisite documents to ResAvenue for processing your Merchant account. ResAvenue will not release any payout to you unless the entire documentation process is complete.

The present Terms and Conditions form an integral part of the Agreement executed between AvenuesAI Limited (ResAvenue/ Service Provider) and You (the Merchant/ Hotelier / Hotels' authorized representative). The Agreement and the present Terms and Conditions together shall govern the terms of use of ResAvenue Services such as Hotel Internet Booking Engine, Channel Manager services etc. ('ResAvenue services)

You have expressly accepted these terms and conditions by signing up with AvenuesAI through the said Agreement. In the event that the parties have agreed in writing that other terms and conditions shall apply, the latter terms and conditions shall apply only for the specific arrangements for which they have been agreed.

The Present Terms and Conditions are electronic record in terms of Information Technology Act, 2000 and its subsequent amendments. This agreement is system generated and does not require a physical or digital signature. These Terms and Conditions are governed by the Laws of India and rules and guidelines set by Governing Authorities from time to time.

These Terms and Conditions shall be binding on ResAvenue and you from the date of Execution of the Agreement with ResAvenue. You must forward all the requisite documents to ResAvenue for processing Merchants' service requirements. ResAvenue will not release any payout to you unless the entire documentation process is complete.

In order to avail the Services of ResAvenue, in addition to the terms of the Agreement, you hereby agree to the following:

This Agreement will become effective upon Effective date and will remain in effect unless otherwise terminated in accordance with the provisions of this Agreement. The Agreement and the Terms and Conditions are governed by the Laws of India and by rules and guidelines set by Governing Authorities from time to time.

1. Payment of Subscription charges to the Service provider The Merchant agrees to pay all charges for the Services as set out in the Merchant Details Form and these shall be paid upon invoice raised by ResAvenue. Charges are recoverable in advance as per the billing cycle as agreed upon in the Merchant Details Form and in accordance with the Terms and Conditions Revision to the charges and Services as agreed under the Merchant Details Form shall be incorporated by executing an additional revised Merchant details from mentioning the terms of revision. For clarification the term “Due Date' means the last date as mentioned by the Services Provider on which the Charges/ any other due amount becomes payable by the Merchant to the Service Provider. (Example: Service provider raises an invoice on 15th September, the due date will be the 15th day post the date of Invoice i.e. 1st October. During the period from the date of Invoice and till the Due date, the merchant shall endeavor to make payment of Charges within successive 7 days. In case the payment of charges is not received within the said 7 days then an additional grace period of 7 days will be allowed to the Merchant.
2. Payout to the Merchant for transactions processed through online payment gateway services: For online payments processed though payment gateway services of ResAvenue the payouts will be settled in the following manner: Subject to the provisions of the Agreement and Terms and Conditions, the Service Provider agrees to
   1. pay the Merchant as per the payment schedule agreed in the Merchant Details form and its subsequent amendments to the Merchant Details Form
   2. pay the Merchant the proceeds of transactions ( Customer Charge) less the Permitted Deductions (as defined in Terms and conditions) for all Services/products provided by the Merchant to its customers for all services/products ordered by the Customers on the Merchant's website and using the online payment services of the Service Provider, subject to the proof of service delivery being electronically submitted to the Service Provider through the ResAvenue interface and all inquiries, disputes, cancellations and refunds processed on account of Merchant's Customer Charges during the period.
3. If the Merchant fails to pay the Charges or any other amount receivable by Service Provider on or before the Due Date, then one or all of the following actions may be initiated, The Service Provider may suspend the Services till the due amount is received and or a late fee may be imposed of interest at the rate of 12% pa. on the amounts remaining unpaid. The Service Provider may adjust the due amount from other funds of Merchant available with Service Provider under other Services Reinstatement of Services may attract a reinstatement fee per listing. In addition to the terms stated here in, the payment terms are subject to the Terms and Conditions.

The Merchant accepts responsibility for all chargebacks incurred with regard to the payment related issues in accordance with the chargeback rules and guidelines issued by various Banks and Card Companies. In the event of refunds initiated by Merchant, Banks and or Card Companies or in the event additional amount is transferred in the account of the Merchant, the Merchant agrees to cooperate with the Service Provider to comply with its obligations and refund such amounts within 5 (five) days of such request made by the Service Provider. As per the Terms and Conditions displayed on our website, if the Merchant fails to pay such amount to Service Provider, the Service Provider has a right to settle such amounts with interest through future transactions or from the subscription charges paid in advance by Merchant, subscription period shall be reduced and or adjusted to the extent of the amount so settled.

The Merchant hereby undertakes and agrees to indemnify the Service Provider its affiliates and hold Service Provider harmless and keep the Service Provider at all times fully indemnified and held harmless from and against all actions, proceedings, claims, liabilities (including statutory liability), penalties, demands and costs (including without limitation, legal costs of the Service Provider and the Facility Providers on a solicitor / attorney and own client basis), awards, damages, losses and/or expenses however arising directly or indirectly against any claim by the Hotels, customer or any third party against the Service Provider.

Either Party may terminate this Agreement on 30-days written notice to the other without assigning any reason. In case of Breach of term of this agreement, the Service Provider may terminate the agreement with immediate effect.